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Q. Why can't I see the website properly?

A. If you are experiencing difficulties please ensure your are using a modern browser such as Internet Explorer 7+, Firefox 2+, Opera 9+, Safari 1.2+ or one with similar capabilities (support for XHTML 1.0, CSS 2 and JavaScript).

Ideally you should also use a screen with a resolution of 1024 × 768 or greater.

Q. Why can't I use the donation basket?

A. To use the donation basket and certain other aspects of the site you need to enable cookies in your browser (consult your browser's help file for instructions). For details on how we use cookies please see our Privacy Policy.

Q. Why can't I view PDF files on the website?

A. To view PDF files you will need Adobe Reader, version 5 or newer. Adobe Reader is available for download free of charge. More details.

Q. Why can't I watch videos or listen to audio on the site?

A. To view multimedia and certain other content you will need Flash Player, version 6 or newer. Macromedia Flash Player is is available for download free of charge. More details.

If you continue to experience problems please try disabling any popup blockers.

Q. Where can I get more help?

A. If you need further assistance please contact the website administrator at webadmin@muslimhands.org.

Q. I have a comment/correction/suggestion regarding the website, who should I contact?

A. We'd love to hear from you. Please contact the website administrator at webadmin@muslimhands.org.

Q. Who designed the website?

A. The website was designed and coded entirely by Muslim Hands staff so as to minimise cost.

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